Metropolitan College of New York has provisional approval to participate in SARA and may continue to enroll out-of-state students in online programs. Visit the NC-SARA website for more information.

SARA – the State Authorization Reciprocity Agreement – provides a streamlined, reciprocity-based process for participating postsecondary institutions to gain approval to offer interstate distance education in SARA member state without individually applying to each state for such approval, subject to certain limitations.*

Students taking distance education courses at Metropolitan College of New York (MCNY) should resolve any issues or complaints with the College first, in accordance with the Grievance Procedure. If an issue cannot be resolved internally, a student can file a complaint with the New York State Education Department (NYSED) and can follow the National Council for State Authorization Reciprocity Agreement (NC-SARA) complaint process. Below are more details.

SARA – the State Authorization Reciprocity Agreement – provides a streamlined, reciprocity-based process for participating postsecondary institutions to gain approval to offer interstate distance education in SARA member state without individually applying to each state for such approval, subject to certain limitations.* As such, students who are enrolled in online programs, and who have a complaint that is not resolved internally, may turn to the SARA State Portal Entity.

Students must first direct their complaint to Metropolitan College of New York (MCNY) for investigation and resolution. If the complaint remains unresolved after all institutional procedures have been exhausted, complaints may be directed to the SARA State Portal Entity through the New York State Education Department (NYSED) website (https://www.nysed.gov/college-university-evaluation/sara-student-complaint-process). Students have two years from the date of the incident about which the complaint is made to appeal to the SARA State Portal Entity. Student complaints about grades or student conduct may not be filed to the SARA State Portal Entity. Complaints about fraud or criminal activity under SARA may be sent to the State Attorney General or the State Education Department. Here is the link to the NC-SARA complaint process (https://www.nc-sara.org/sara-student-complaints-0).

*SARA Policy Manual, July 1, 2026; Version 26.1