Student Services FAQ

Student Services FAQ2018-03-22T16:26:13-04:00
When is the last day to make changes to my schedule?2020-11-23T16:41:22-05:00

You can make changes to your schedule by adding and/or dropping courses up until the end of the first week of the semester. All changes must be reviewed and approved by an academic advisor.

Which Holidays are observed by MCNY?2020-11-23T16:39:50-05:00

MCNY observes all Federal holidays. The full list of observed holidays and the dates on which they fall can be found on the academic calendar.

How do I know if I qualify for accommodations?2017-06-29T12:37:55-04:00

If you suspect you have a medical, psychological, or learning disability, you must be evaluated by a medical professional that can provide you with an assessment and evaluation that documents the nature of your disability.

I received special education (IDEA) or 504 services in high school how are these services different in college?2017-06-29T12:37:37-04:00

In college, students with disabilities are covered under Section 504 of the Rehabilitation Act and under the Americans with Disabilities Act (ADA). IDEA no longer applies. Since this is the case, the legal obligations change. There is no special education in college. Colleges do not have to seek out students with disabilities. It is the student’s responsibility to seek out services through the Office of Accommodation and Accessibility Services.

How long does it take to receive accommodations?2017-06-29T12:37:19-04:00

Once the completed Application for Accommodations and Documentation of the Disability have been received and reviewed, you will be approved for your accommodations within 1-2 weeks.

How do I know if my accommodations have been approved?2017-06-29T12:37:02-04:00

You will receive an Accommodation Letter (via email) from the Office of Accommodation and Accessibility Services that will also be sent to all professors for the current semester informing them of your approved accommodations.

Do I have to make an appointment to receive accommodations?2017-06-29T12:36:46-04:00

Please email access@mcny.edu to schedule an appointment with an Office of Accommodation and Accessibility Services representative.

What should I communicate to my professors?2017-06-29T12:36:31-04:00

Once the professors have received the Accommodation Letter (via email) you should reach out to your professors to discuss how to best utilize your accommodations for each specific course.

Is my information confidential?2017-06-29T12:36:15-04:00

Yes, all information and documentation provided will remain confidential and kept separate from all other student education records. Learn more.

I suspect I have a learning disability; can the Office of Accommodation and Accessibility Services conduct the evaluations and/or assessment to provide a diagnosis?2017-06-29T12:35:59-04:00

Unfortunately, MCNY does not have the resources on campus to provide evaluations or assessments to students with disabilities. However, you can view a list of evaluation resources.

What do I do if I think I deserved a higher final grade in a class?2020-11-23T16:34:14-05:00

Questions about a final grade should always be brought to your professor for that course. If you still believe that you have a bona fide reason to dispute the grade after that conversation, you can submit an official Grade Appeal. The Grade Appeal process is detailed in the Student Handbook and the proper form and instructions can be downloaded here.

When is the last date to register for classes?2020-11-23T16:40:19-05:00

All students are expected to register for classes before the first day of the semester. Late registration generally extends through the first week of each semester. If you register during the late registration period, you will: be responsible for all missed work; be marked as absent for classes that you missed; incur a late fee. It is always best to register early. Specific registration dates can be found on the academic calendar.

When does the semester start and end?2020-11-23T16:38:00-05:00

MCNY has three full semesters in an academic year. The start and end dates of each semester are posted on the academic calendar.

Can the credits I received at another college be used toward my degree at MCNY?2020-11-23T16:47:23-05:00

Transcripts from previous colleges are reviewed during the Admission process to produce a personalized transfer Credit Evaluation for you. Any credits for courses that meet our transfer credit standards can be used toward your degree at MCNY. If you are an enrolled student and still have questions about your transfer credits, please speak to your academic advisor.

What is advisement?2020-11-23T16:48:15-05:00

In short, advisement covers nearly everything we do in Student Services. Advisors can help you to understand your degree requirements, grades, academic progress, course schedule, college policies, and most any other question that you may have on how to succeed in college.

Your Advisor in Student Services is also your point person for registration, and every student connects with their Advisor to review and approve registration.

Do I have to complete a Financial Aid application every semester?2020-11-23T16:49:10-05:00

The Free Application for Federal Student Aid, commonly called a FAFSA, only needs to be completed once every academic year. For financial aid purposes, the academic year begins with the Summer semester. Let’s say you started at MCNY in Fall 2020 and filed a FAFSA for the 2020-2021 academic year. This would cover your aid for the Fall 2020 and Spring 2021 semesters. To receive aid for the Summer 2021 semester you would need to file a 2021-2022 FAFSA, which would also cover Fall 2021 and Spring 2022. It is always best to file your FAFSA early and discuss your questions and eligibility with a Financial Aid counselor.

When is the last date that I can withdraw from one, some, or all of my courses?2020-11-23T16:55:29-05:00

You can withdraw from one or more courses through the tenth week of the semester. The official deadline for withdrawals is posted on the academic calendar. Although course withdrawals do not affect your GPA, you will still be charged tuition and they may impact financial aid. We strongly recommend keeping this as a last option. Your advisor can help you explore all options.


How can I contact my professor in between classes?2020-11-23T16:56:35-05:00

The best way to contact your professor, or anyone at MCNY, is through their official mcny.edu email. Keep in mind that many of your instructors are adjunct professors and they may not always be available on days when their classes are not in session.

What should I do if I can’t come to class?2020-11-23T16:57:28-05:00

Keeping in mind that attendance is an essential part of each course, it is important that as a student you try to attend every class. Nonetheless, in those times when you cannot, it is highly recommended that you contact your professor(s) by email. Whenever possible, try to make arrangements to submit any work that’s due. It’s also a good idea to connect with classmates to get any assignments or notes that you might have missed.