The Bachelor of Business Administration in Healthcare Systems Management program focuses on eight essential Purposes. Self Assessment & Career Development, Developing Professional Relationships in the Healthcare Field, Quality Management in the Healthcare Field, Assessing Community Healthcare Needs, Marketing Healthcare, Managing Resources in Healthcare, Managing Fiscal & Economic Resources in Healthcare, Creating an Innovative Business Plan for Healthcare Services.
The complete degree program requires 120 credits. Each semester, students earn 15 credits. Each credit represents 15 semester hours of class work plus 30 hours of study.
Purpose 1 | Purpose 2 | Purpose 3 | Purpose 4 | |
---|---|---|---|---|
Constructive Action | Self Assessment and Career Development in Healthcare | Developing Professional Relationships in Healthcare | Quality Management in Healthcare Field | Assessing Community Healthcare Needs |
Values & Ethics | Critical Thinking and Writing through Literature | Public Speaking and the Art of Persuasion | Contemporary Values and Classical Ethics | Diversity in Healthcare |
Self & Others | Human Anatomy and Physiology | Health Services Management I | Health Services Management II | Community Health Services |
Systems | Principles of Business | Computer Applications for Profit and non-profit Management | Principles of Management | Macroeconomics |
Skills | Medical Terminology | Medical Insurance | Managerial Statistics | Pathophysiology |
Credits | 15 | 15 | 15 | 15 |
Purpose 5 | Purpose 6 | Purpose 7 | Purpose 8 | |
---|---|---|---|---|
Constructive Action | Marketing Healthcare | Managing Human Resources in Healthcare | Managing Fiscal and Economic Resources in Healthcare | Creating an Innovative Business Plan for Healthcare Services |
Values & Ethics | Political & Economic Philosophy | Empowerment Through the Arts | American Government | Regulatory Aspects of Healthcare |
Self & Others | Principles of Marketing | Health Informatics | Principles of Finance | Introduction to Gerontology |
Systems | Microeconomics | Healthcare Human Resources Management | Healthcare Financing | Technology and Innovations in Healthcare |
Skills | Principles of Psychology | Accounting | Medical Coding and Billing Procedures | Principles of Project Management |
Credits | 15 | 15 | 15 | 15 |
The Constructive Action (CA) for the first semester requires students to carry out and document a planned strategy of personal development addressing a need or problem in their own professional environment. This strategy must be charted within the context of a career plan which is specific to students’ own area of interest and professional goals.
back to grid
College Writing-1: Critical Thinking and Writing (ENG CC 110) (3 credits)
The central/main themes and rhetorical strategies/modes help students understand the interconnectedness of writing, reading and grammar. Emphasis is made on structuring the expository essay, the comparison/contrast essay, the cause-and-effect essay and the argumentative essay.
back to grid
Human Anatomy and Physiology (HSM 111 SEL) (3 credits)
This course presents human biology and links it to human health. It examines structure and functions of the human body; chemistry of life processes; cells, tissues and organs systems; disease mechanisms and infection control; nutrition and metabolism, genetics, genetic diseases and gene therapy.
back to grid
Principles of Business (BUS 111 SYS) (3 credits)
This course serves as a general introduction to the field of business management. It emphasizes management as a process that includes planning, organizing, staffing, directing and controlling for establishing and accomplishing business objectives. The interrelationships that exist in various businesses are examined. Students are introduced to major concepts in finance, marketing and other functional management areas. This course serves as a foundation for advanced work in subsequent Purposes (semesters).
back to grid
Medical Terminology (HSM 111 SKI) (3 credits)
This course is designed to develop a functioning knowledge of medical terminology building skills by learning prefixes, suffixes, roots and medical abbreviations. Students learn basic structure and functions of the human body and become familiar with general diseases and ailments. They gain skills essential to understanding medical terminology used in a healthcare related fields.
back to grid
Developing Professional Relationships in Healthcare Field (HSM 121 PCA) (3 credits)
In this Purpose 2 CA , students are directed toward the development of professional relationships. The goal of this purpose is improving communication and productivity and continue the development of career as a professional in the healthcare industry. The students join different healthcare associations and learn of their professional activities as well as participate in their local chapters for networking.
back to grid
Public Speaking and the Art of Persuasion (SPE CC 160) (3 credits)
There are three primary components of this course: Development of an understanding of the communication process, development of interpersonal communication skills, and development of public speaking skills. The skills/application focus of this course is devoted to public speaking. While refining the business writing and communication skills acquired in Purpose I, this course helps students develop the skills necessary for successful interactional communication (i.e., meetings, conferences, oral presentations and essay structure) in a professional setting.
back to grid
Health Services Management I (HSM 121 SEL) (3 credits)
The focus of this course is the functions and responsibilities associated with the management of people in healthcare service delivery settings. Motivation, discipline, performance appraisal, communication and monitoring are targeted. Overview of management issues in diverse organizational settings and public health environment are examined. Managerial functions and problem-solving strategies, financial management principles, management models for change, development of specific skills in program management, budgeting, workforce development, and managing inter-sectorial programs are emphasized.
back to grid
Computer Applications for Profit and Nonprofit Management (MIS CC 130) (3 credits)
The course will begin with a quick overview of the Microsoft Office Suite, as well as the Windows OS and Internet Explorer. Students will then move on to the essential features for Word, Excel, Access and PowerPoint. Hands-on labs will include the use of Object Linking and Embedding (OLE) to create integrated Office documents.
back to grid
Medical Insurance (HSM 121 SKI) (3 credits)
This course teaches students the basics of health insurance, completing health insurance claim forms, claim submission and processing. Students also learn the HIPAA regulations. They further focus on healthcare payers including managed care systems, private insurance, Medicare, Medicaid, state programs, workers’ compensation, Tricare and CHAMPVA. Use of the ICD-10-CM and CPT coding systems as well as a computerized encoder, are also incorporated.
back to grid
The Constructive Action for this purpose requires the students to carry out a quality management project that includes planning, implementing, analyzing, reporting and presentation. Students will identify a bottleneck in a healthcare delivery system within an organization; plan and implement quality assurance measures; collect, analyze and present data; identify problem areas and make recommendations for quality improvement.
back to grid
Contemporary Values and Classical Ethics
All courses in this purpose focus on assuring healthcare quality through understanding legal regulations and ethical issues, use of business and healthcare systems management principles, and tools and techniques for assuring quality healthcare services.
back to grid
Contemporary Values and Classical Ethics (ETH CC 120) (3 credits)
Introduction to values including definition, sources, relation to social rules, clarification, conflicts and their resolution; empowerment and its roots in history; illustrations from literature and the other humanities.
back to grid
Healthcare Systems Management II (HSM 231 SEL) (3 credits)
The primary purpose of this course is to prepare students for the management functions of diverse healthcare organizations ranging from group practice to large multispecialty acute care hospitals and long-term care facilities. The course covers most pertinent organizational management topics such as planning, organizing, leading, motivating, directing, controlling, monitoring, communicating, decision making and ethical aspects of the management.
back to grid
Principles of Management (BUS 121 SYS) (3 credits)
This course examines the nature of management and the interpersonal and analytical skills managers need to be successful. Students examine management theories on leadership, motivation and communication and how these can be applied to managers’ everyday role.
back to grid
Managerial Statistics (MTH 361 SYS) (3 credits)
The course introduces the students to descriptive statistics and how data can be analyzed, interpreted and applied by management in planning and controlling business activities. An interdisciplinary approach is provided through the mix of topics involving economics, mathematics, finance and statistics. Topics included probability theory, population and sampling, statistical inference, decision theory, and presentation of data, including use of computers.
back to grid
In this Constructive Action (CA) course the students will perform a survey of their community with respect to health services needed in the community they live. They would describe the community healthcare needs and make a proposal to fulfill these needs through provision of related services.
back to grid
Diversity in Healthcare (HSM 241 VAL) (3 credits)
The course is designed to cover issues and expectations surrounding healthcare services in a multicultural and diverse environment. It emphasizes dimensions and complexities of caring for people of different cultural backgrounds. The course further examines traditional healthcare beliefs and healing practices prevalent among ethnically diverse populations, and impact of social, political, and demographic changes as well as perceptions on today’s illnesses and healthcare.
back to grid
Community Health Services (HSM 242 SEL) (3 credits)
The course introduces students to community health services and examines the foundation of community and national health in terms of organization, resources, programming, and special populations. Theory and practice of healthcare delivery are evaluated in occupational settings such as schools and worksites. The relationships between coordinating networks, health service organizations, government, and voluntary-based health agencies are examined. The course covers issues of mental, maternal, infant and child health. The impact of environment on human health is also examined.
back to grid
Macroeconomics (ECO 231 SYS) (3 credits)
This is an introductory macroeconomics course that provides students with an overview of how the economy operates and choices made in scarce and limited resources. Students in this course examine major factors that affect output, unemployment, and inflation. Using the tools of economics, students examine how the gross domestic product (GDP) is measured, and what impacts economic growth and productivity have on unemployment and inflation. They also study how monetary and fiscal policies are developed in the U.S and how the Federal Reserve System, money markets and government influence economic outcomes.
back to grid
Pathophysiology (HSM 241 SKI) (3 credits)
This course is a basic study of the functioning of human body organ systems; their disorders and diseases including symptoms, causes, diagnosis, diagnostic tests, and treatment and management. The course also discusses Pharmacology and most commonly used drugs. Genetic basis of diseases and disorders and use of gene therapy in curing them is also discussed. Further, the role of nutrition both as a cause and a treatment of diseases is examined.
back to grid
In this Constructive Action – Marketing Healthcare, students will examine issues critical to the development of effective healthcare marketing programs. They are required to Plan, design and implement a project aimed at marketing healthcare services. The students will identify healthcare services to be marketed, develop a marketing plan, design promotional campaign, implement marketing strategies, evaluate project success and write a final report followed by presentation.
back to grid
Political and Economic Philosophy (PSC CC 140) (3 credits)
The course emphasizes ideas and values that serve as the foundation of our political system; how our system differs from others; the inter-relationship between business and government; major political theories regarding the nature of authority, standards of justice, idea of liberty and its limitations, conceptions of a good society, and the best form of government.
back to grid
Principles of Marketing (MKT 231 SEL) (3 credits)
In this course, students are introduced to the basic concepts, principles, theory and practice of marketing. Topics include marketing environments, marketing mix and segmentation, product planning, distribution, promotion, and service marketing. Students examine marketing concepts in relation to key constituencies of companies.
back to grid
Microeconomics (ECO 241 SYS) (3 credits)
This course covers microeconomics, which is concerned with the individual parts of the economy such as individual businesses, industries, consumers, and products. Students examine theories and concepts underlying individual areas of economic activity, as well as the dynamics of pricing, market structure, and operations of firms.
back to grid
Principles of Psychology (HSM 351 SKI) (3 credits)
This course encompasses a broad introduction to the field of psychology. Topics include: gathering data on causes and correlating with behavior, key figures in psychology and their theories, examples of research findings from major subareas of the field, and using psychological knowledge to improve the quality of people’s lives.
back to grid
In this Purpose 6 Constructive Action: Managing Human Resources in Healthcare, students will examine issues critical to the development of effective healthcare through human resources management. This Constructive Action requires the students to plan, design and implement a human resources management and improvement project. They will examine a typical human resources department of a healthcare facility (hospital, nursing home, or ambulatory facility), establish an organizational chart along with job descriptions, identify staffing and procedural gaps and deficiencies, and submit a report for improvement.
back to grid
Empowerment Through the Arts (ART CC 170) (3 credits)
This course evaluates mass media, information channels, media culture, values inherent in the structure and content of new technologies. It further examines the influence of information systems on organizational, social, and private behavior, and how these factors should be considered when undertaking new business project.
back to grid
Health Informatics (HSM 361 SEL) (3 credits)
This course introduces the students to the health information, such as paper and electronic medical records, and use of computer and Internet technology in the management and exchange of health information. Topics covered are health information systems, healthcare data, health informatics standards, health information exchange, electronic health records, and legal and ethics.
Healthcare Human Resources Management (HSM 361 SYS) (3 credits)
The course examines corporate and departmental human resources (HR) strategy, equal employment law and preventive employee relations, diversity in the workplace, employee training and development, trends in compensation and benefits, international HR practices, and career planning. During this course, students may also examine Human Resource Management issues they may face during their business careers. The students utilize, and critically review a variety of human resources and corporate web-sites, various pamphlets, and current employment literature.
back to grid
Accounting (ACC 231 SKI) (3 credits)
This course covers accounting procedures in relation to payroll; valuation of resources and intangibles; differences between partnerships and corporations; analysis and interpretation of financial statements; the impact of taxes upon business decisions.
back to grid
The Constructive Action for this purpose requires the students to plan, design and implement a financial monitoring and economic improvement project. The students will examine a typical finance department of a healthcare facility (hospital, nursing facility), establish financial indicators to gauge the financial health of the organizations and suggest improvements.
back to grid
American Government (GOV CC 150) (3 credits)
This course entails an analysis of current political systems with emphasis on the United States, including decision-making under different ideologies, and how individual interests become positive or negative forces for group decisions, at local, national, and international levels. The course explores the structure and dynamics of American national government, providing a broad-based introduction to the ideas and institutions that shape politics in the contemporary United States.
back to grid
Principles of Finance (FIN 471 SEL) (3 credits)
This course provides students with tools they need to assess financial information and data to draw implications for creating a new venture or evaluating an existing firm. Students use spreadsheets and other financial software products to analyze the impacts of financial decisions related to financial statement analysis, cash budgeting, the cost of capital determination, capital budgeting, and capital structure choices.
back to grid
Healthcare Financing (HSM 471 SYS) (3 credits)
The course will provide students with the methodologies and tools to effectively analyze financial management data and issues in both for-profit and not-for-profit healthcare organizations in the US. Using current healthcare finance issues students will gain an understanding of the challenges faced by healthcare administrators as it relates to costs of care and provider payment systems. Specific topics include recording of financial operations, cost behavior and break even analysis, reporting and measuring financial results, budgeting, monitoring and reporting.
back to grid
Medical Coding and Billing Procedures (HSM 471 SKI) (3 credits)
This course prepares students to process and manage third-party reimbursement and patient accounts receivables in non-hospital settings. The students use electronic medical billing software in simulated practice. Emphasis is placed on medical terminology and the proper use of ICD-10 and CPT codes.
back to grid
In this last Purpose 8 Capstone Constructive Action: Creating an Innovative Business Plan for Healthcare Services, students will examine issues critical to the development of effective healthcare through sound planning and management. Additionally, students will use this Constructive Action to build on previous work and identify areas of potential inquiry for future examination in this area. The Constructive Action for this purpose requires the students to plan, design and implement a healthcare project.
The students will conceive, plan and implement a hypothetical healthcare project by using standard project management tools and techniques.
back to grid
Regulatory Aspects of Healthcare (HSM 482 VAL) (3 credits)
This course builds an understanding of medical law and ethical obligations in the healthcare environment. It provides a foundation of the legal system, the patient/physician relationship, professional liability and medical malpractice, public duties of the physician, legal aspects of medical record, and ethical/bio-ethical issues.
back to grid
Introduction to Gerontology (HSM 481 SEL) (3 credits)
This course covers physiological, social, psychological and economic aspects of aging and explores strategies aimed at enhancing the quality of life by providing adequate information and services to elderly. The course employs a multidisciplinary approach and develops paradigms and awareness of the process of human aging by providing an understanding of scientific, cultural, social and economic aspects of aging.
back to grid
Technology and Innovations in Healthcare (HSM 481 SYS) (3 credits)
In this course, students are encouraged to think creatively about the current healthcare issues and how best to address them using technology. The material covered in this course includes an examination of concepts of healthcare technologies and their development, the impact of technology on the healthcare industry and the relationships that develop as a result of these advancements. Students also examine the innovative products utilized by physicians, hospitals and healthcare providers/organizations.
back to grid
Principles of Project Management (MIS 351 SKI) (3 credits)
This course will introduce students to project management fundamentals, with an emphasis on planning. Concepts such as the definition of a project, the nature of the project team, and the role and function of the project manager are presented. An effective project manager must organize resources, work under tight deadlines, control project change and generate maximum team performance. Topics covered include: project life cycles, organization and charters, work breakdown structures, responsibility matrixes; the planning, budgeting and scheduling of systems. PERT, Gantt charts, earned value systems, project management software are also introduced.
back to grid